SafeTrade Frequently Asked Questions
This page has answers to the most common questions about the SafeTrade exchange.
What is Two Factor Authentication (2FA)?
There are a number of two factor authenatication solutions available to you. Each have their strengths and weaknesses.
Google Authenticator is one of the most popular options as it can be easily installed on any smartphone or tablet. It is very secure as the security code is tied to a single device. The downside to this is the code has to be reset if you cannot access your device e.g. if you lose your phone.
How Can I Reset Two Factor Authentication (2FA)?
Please contact us on Discord and advise us that you want to reset 2FA and we will help you with this.
Withdrawals & Deposits
How Do I Deposit to SafeTrade?
Once you have logged into SafeTrade, navigate to the “Funds” page from your account area. This page lists all cryptocurrencies that are listed on SafeTrade and shows your balance for each coin.
Find the cryptocurrency that you want to deposit and click on the “Deposit” link. This page provides the deposit address and QR code that will allow you to deposit your funds.
How Long Does it Take for Funds to Be Confirmed?
The number of confirmations that are required for a deposit depends on the cryptocurrency being deposited.
6 confirmations are required for Bitcoin (BTC). 12 confirmations are required for Litecoin (LTC).
Equihash based coins currently require 240 confirmations to deposit. This is necessary to prevent double-spend attacks.
How Do I Withdraw My Funds?
When logged into SafeTrade, navigate to the “Funds Page” from the account area and find the cryptocurrency that you want to withdraw. Click on the “Withdraw” link.
Enter your withdrawal address on this page and specify how many coins you want to withdraw.
How Do I Reccomend a Cryptocurrency to Be Listed on SafeTrade?
SafeTrade has a unique voting system that allows users to vote for their favourite cryptocurrencies to be added to the exchange. You can see our voting page at Vote.Safe.Trade.
At the end of each voting round, the coin with the most votes is added to SafeTrade.
If you would like to add a coin to the voting list, please contact a team member in the SafeCoin Discord and give us important information about the coin such as the website URL, explorer etc. Please also explain why you think the coin should be added to the exchange.